You might know it as the Intermec Dolphin 6500, or even the Honeywell Dolphin 6500, in light of the latter company having acquired the former in 2013; either way, this mobile computer is widely recognised as a high-performing, versatile, and reliable one.
With its features including a large colour touchscreen display, advanced data collection capabilities, and wireless connectivity, as well as an ergonomic form factor, the Honeywell Dolphin 6500 can help its users accomplish a variety of essential tasks in retail, supply chain, and light-industrial settings.
But on the subject of getting a lot of things done, are there certain things you ought to be doing with your Intermec or Honeywell Dolphin 6500 – or that your organisation’s personnel should be doing with theirs – in order to boost its longevity and dependability?
Below are just some of the things we would advise you to do with your Dolphin 6500.
Put A Screen Protector on It
And we don’t just mean applying a screen protector in the first place; we also mean arranging to replace that screen protector periodically, especially when signs of damage to the existing screen protector become apparent.
Screen protectors are vital for keeping the terminal touch panel displays of devices like the Dolphin 6500 in the best possible condition.
For general use, Honeywell has advised that Dolphin 6500 users replace their device’s screen protector every 30 days. However, if the touch panel is used especially heavily, there may be a need for a shorter replacement cycle than this.
Clean The Device Periodically
We would hope this is obvious enough advice, but it might not be for some Honeywell or Intermec Dolphin 6500 users! And of course, amid the rush of day-to-day working responsibilities, it can be easy to “not get round to” cleaning the device as frequently as should be the case.
The official user manual for the Dolphin 6500 states that when cleaning of the image engine window and the LCD display is required, this should be done with a clean, non-abrasive, and lint-free cloth. The manual further states that a damp cloth can be used for the cleaning of the terminal.
Use The Right Accessories With The Device
There are various additional devices and accessories that can be purchased to enable users to get even more out of the Honeywell Dolphin 6500.
Such devices that can be bought separately include the likes of the Dolphin HomeBase, which is a charging and communication cable that supports USB and RS-232 communication, as well as the Dolphin eBase. The latter can be used for the charging of the main battery, and the communication of data from the terminal to a PC/laptop via the Ethernet port.
Set The Time Period for Suspend Mode
Your Dolphin 6500 being in Suspend Mode means it will appear to be “off”; in effect, operation of the terminal will be suspended. The terminal will automatically go into Suspend Mode if it is left inactive for a certain period of time; if a user then comes across the device in this mode, they will simply need to press the power button, or the front or rear scan keys, to wake it.
The Power setting of your Dolphin 6500, meanwhile, will allow you to set a specific time period of inactivity until the device enters Suspend Mode.
Install Any Additional Software That May Be Needed
Although any given Dolphin 6500 should already be installed with an operating system, radio drivers, and custom software, further programs can be installed on the device beyond the default software.
If this is something you would like to do, you can find more information in your device’s user manual. However, in order to add those further programs, you will need to ensure certain parameters have been satisfied – including the given software having been created for a Windows CE device, and the terminal having sufficient memory to store and run the program.
Seek Help Quickly for Any Persistent Issues
Hopefully, the information and resources contained within the official user manual for your Honeywell or Intermec Dolphin 6500 will be enough to help you fix the vast majority of problems you ever have with the device.
However, that is by no means guaranteed to always be the case, and you might end up having an issue with your Dolphin 6500 that doesn’t resolve itself straight away. In that situation, and to help ensure whatever the existing problem is doesn’t get worse, you might consider arranging for our team to take a look at it, as is possible through our free-of-charge assessment service.
Get in touch, to find out more about our comprehensive diagnosis and repair service for the Dolphin 6500 and a wide range of other mobile computers and handheld devices.