Fast, high quality, cost effective business to business out-of-warranty repair service
Repairing over 600 devices per month
MCR's experienced in-house technicians repair an extensive range of mobile computers and barcode scanners covering devices manufactured by Opticon and other leading brands. Our free of charge assessment service and flexible pricing options ensure a cost effective repair. Due to our extensive spare part inventory and diverse supplier network, the fast repair turnaround time is three to five working days and is complimented by our FastTrack service providing a twenty four hour turnaround for time critical repairs. All repaired devices are subject to our rigorous functional testing, cleaning and independent quality inspection prior to despatch and are accompanied with our 90 day repair guarantee. For further information, or to arrange a repair, please contact us for assistance.
The flexibility of individual repairs and the convenience of annual maintenance cover
Workers in field sales, inventory control, security, asset management and merchandising can reap many benefits of the Microsoft operating system Windows even on the move. This is because the corporate-friendly OS is at the heart of many of Opticon's mobile devices combining advantages of a smartphone and Windows.
However, so sophisticated is the functionality and versatility of these devices that, should any of them develop a fault at an inopportune moment, it could seriously hamper your employees' productivity and capabilities. In such an adverse situation, you would want any broken devices repaired in little time - and you can arrange for this when you turn to our experienced team.
The three most popular devices for which we can provide Opticon repair services are the Opticon H21, H19 and H16 models. The H21 houses Windows Mobile 6.5 in a rugged but sleek design that is IP64 rated for surviving drops of up to 5 feet on concrete. The casing leaves room, however, for a QWERTY or numeric keypad beneath a 2.8-inch colour touch screen.
The H21, which integrates Wi-Fi and Bluetooth connectivity, comes in two models: H21A, with a 1D laser barcode scanner, and H21B, which has a 2D imager. Whichever of these models your workers use, the devices have many different components, any of which could incur damage and possibly compromise the device's ability to meet the purpose that it was originally purchased for
It can also pay to be careful when using Opticon's H19 and H16 models, which are older than the H21 and, therefore, could more easily develop faults due to their more dated technology. The H19 scores an IP54 rating for its ruggedness, which can sustain a 4-foot drop on concrete - a foot less than what the H21 can manage. Like the H21, it has been produced in A and B models which slightly differ in features.
The H16 has also had A and B variants, but uses a strikingly different form factor to the H21 and H19; its body comprises a slide-out QWERTY keyboard which, due to differing from the form that the H21 and H19 keyboards take, could require special expertise to fix if it becomes faulty. Fortunately, at Mobile Computer Repair, we have that expertise.
If you have a faulty Opticon mobile computer or barcode scanner, even if it is not the H21, H19 or H16, please reach out to us via our website or contact details displayed on its pages. We employ experienced technicians who, upon receiving your Opticon product, will carry out the necessary repairs at our facility in the town of Poole in Dorset.
We rigorously test and clean each repaired device before returning it in the post. Our turnaround time for services including Opticon barcode scanner repair services is usually three to five working days; however, with time critical repairs, our FastTrack service enables a 24-hour turnaround.