The most popular Opticon mobile computers, barcode scanners and printers
we repair are detailed below.
There's no need to worry; help is only a click away. You may arrange a prompt repair with our company by calling us, sending an email or filling out our online form. We have a quick turnaround time and a nationwide collection service. Our technicians will fix your equipment and help restore your warehouse management or retail operations in no time.
Fast, high quality, cost effective business to business out-of-warranty repair service
Repairing over 600 devices per month
We understand that a faulty barcode scanner or PDA can affect your business operations.
Don't worry, help is only a click away.
With us, you can arrange a repair service through a phone call, email, online form or our web portal.
Again, we offer a nationwide collection service. A same-day collection is available for all repairs logged before 11 AM.
You can also set the date of pick-up depending on your schedule.
Your device will be delivered to our repair centre for a free assessment a day after our courier collecs.
Once your device arrives in our repair centre, one of our experienced technicians will assess it and prepare a no-obligation repair quotation.
We will email this quote to you for your approval. If you wish not to proceed with the service for any reason, our team will return the unrepaired device to you at no charge.
With us, you don’t have to worry, knowing you won't pay for any repair job you’re not aware of before the service.
Our technicians expertly fix over 600 devices per month for a diverse customer base.
We've catered to the mobile computer repair needs of those from the manufacturing, healthcare, software and retail industries.
Our team has years of experience working directly with major industry manufacturers in the data collection and mobile computing market.
Whatever the technical issue of your tablet or barcode scanner is, we can fix it.
Moreover, we perform the repair service fast. After repair, your device will undergo quality inspection.
From there, our team will place it in brand new packaging before dispatching it back to you the following day.
From collection to actual repair, our services are guaranteed. Our nationwide collection services are fully insured; there's no need to worry about device loss or further damage.
We stand by the quality of our repair work. Still, all our repair services come with a 90-day guarantee.
In the unlikely event that your device fails after the repair, we will cover the service and parts associated with the recent fix.
Whether the issue is a jammed power button or faulty data input, our technicians have you covered.
We help restore your operations with a perfectly working data collection terminal, PDA or mobile printer.
After all, we support virtually all makes and models of mobile computers and barcode scanners.
Ready to have us pick up and fix your broken mobile device? Give us more information about your device to get started.
MCR's experienced in-house technicians repair an extensive range of mobile computers and barcode scanners covering devices manufactured by Opticon and other leading brands. Our free of charge assessment service and flexible pricing options ensure a cost effective repair. Due to our extensive spare part inventory and diverse supplier network, the fast repair turnaround time is three to five working days and is complimented by our FastTrack service providing a twenty four hour turnaround for time critical repairs. All repaired devices are subject to our rigorous functional testing, cleaning and independent quality inspection prior to despatch and are accompanied with our 90 day repair guarantee. For further information, or to arrange a repair, please contact us for assistance.
The flexibility of individual repairs and the convenience of annual maintenance cover
Workers in field sales, inventory control, security, asset management and merchandising can reap many benefits of the Microsoft operating system Windows even on the move. This is because the corporate-friendly OS is at the heart of many of Opticon's mobile devices combining advantages of a smartphone and Windows.
However, so sophisticated is the functionality and versatility of these devices that, should any of them develop a fault at an inopportune moment, it could seriously hamper your employees' productivity and capabilities. In such an adverse situation, you would want any broken devices repaired in little time - and you can arrange for this when you turn to our experienced team.
The three most popular devices for which we can provide Opticon repair services are the Opticon H21, H19 and H16 models. The H21 houses Windows Mobile 6.5 in a rugged but sleek design that is IP64 rated for surviving drops of up to 5 feet on concrete. The casing leaves room, however, for a QWERTY or numeric keypad beneath a 2.8-inch colour touch screen.
The H21, which integrates Wi-Fi and Bluetooth connectivity, comes in two models: H21A, with a 1D laser barcode scanner, and H21B, which has a 2D imager. Whichever of these models your workers use, the devices have many different components, any of which could incur damage and possibly compromise the device's ability to meet the purpose that it was originally purchased for
It can also pay to be careful when using Opticon's H19 and H16 models, which are older than the H21 and, therefore, could more easily develop faults due to their more dated technology. The H19 scores an IP54 rating for its ruggedness, which can sustain a 4-foot drop on concrete - a foot less than what the H21 can manage. Like the H21, it has been produced in A and B models which slightly differ in features.
The H16 has also had A and B variants, but uses a strikingly different form factor to the H21 and H19; its body comprises a slide-out QWERTY keyboard which, due to differing from the form that the H21 and H19 keyboards take, could require special expertise to fix if it becomes faulty. Fortunately, at Mobile Computer Repair, we have that expertise.
If you have a faulty Opticon mobile computer or barcode scanner, even if it is not the H21, H19 or H16, please reach out to us via our website or contact details displayed on its pages. We employ experienced technicians who, upon receiving your Opticon product, will carry out the necessary repairs at our facility in the town of Poole in Dorset.
We rigorously test and clean each repaired device before returning it in the post. Our turnaround time for services including Opticon barcode scanner repair services is usually three to five working days; however, with time critical repairs, our FastTrack service enables a 24-hour turnaround.