Our aim is to make sending repairs to MCR a quick and simple process - simply choose one of the following methods.
For added convenience, we are able to offer a nationwide collection service.
The flexibility of individual repairs and the convenience of annual maintenance cover
Upon receipt at our repair centre all faulty devices are immediately scanned onto our Repair Management System and allocated a unique barcoded job number which tracks the device throughout the entire repair process. Our web portal provides full visibility of both your current and previous repairs.
After the faulty devices have been assessed by one of our experienced in-house technicians, a repair quotation (in PDF format) will be emailed for your approval. Should you not, for any reason, wish to proceed with any of the quoted repairs the devices will be returned un-repaired at no charge.
Upon approval of the repair quotation, the devices will be repaired, fully tested, cleaned and independently quality inspected prior to despatch.
After quality inspection, all devices are securely packed in brand new packaging and despatched on a next working day fully insured service. Full consignment tracking is available via our web portal. Electronic invoices are emailed (in PDF format) and for non-account holders, we have debit and credit card facilities available.
Fast, high quality, cost effective business to business out-of-warranty repair service
Repairing over 600 devices per month
We understand that a faulty barcode scanner or PDA can affect your business operations.
Don't worry, help is only a click away.
With us, you can arrange a repair service through a phone call, email, online form or our web portal.
Again, we offer a nationwide collection service. A same-day collection is available for all repairs logged before 11 AM.
You can also set the date of pick-up depending on your schedule.
Your device will be delivered to our repair centre for a free assessment a day after our courier collecs.
Once your device arrives in our repair centre, one of our experienced technicians will assess it and prepare a no-obligation repair quotation.
We will email this quote to you for your approval. If you wish not to proceed with the service for any reason, our team will return the unrepaired device to you at no charge.
With us, you don’t have to worry, knowing you won't pay for any repair job you’re not aware of before the service.
Our technicians expertly fix over 600 devices per month for a diverse customer base.
We've catered to the mobile computer repair needs of those from the manufacturing, healthcare, software and retail industries.
Our team has years of experience working directly with major industry manufacturers in the data collection and mobile computing market.
Whatever the technical issue of your tablet or barcode scanner is, we can fix it.
Moreover, we perform the repair service fast. After repair, your device will undergo quality inspection.
From there, our team will place it in brand new packaging before dispatching it back to you the following day.
From collection to actual repair, our services are guaranteed. Our nationwide collection services are fully insured; there's no need to worry about device loss or further damage.
We stand by the quality of our repair work. Still, all our repair services come with a 90-day guarantee.
In the unlikely event that your device fails after the repair, we will cover the service and parts associated with the recent fix.
Whether the issue is a jammed power button or faulty data input, our technicians have you covered.
We help restore your operations with a perfectly working data collection terminal, PDA or mobile printer.
After all, we support virtually all makes and models of mobile computers and barcode scanners.
Ready to have us pick up and fix your broken mobile device? Give us more information about your device to get started.